Our pieces hit different — crafted from solid gold and lab-grown diamonds that shine just like mined ones, without the baggage. Same fire, same durability, zero compromise. It’s ethical luxury built to last, with quality you can flex and a conscience you can feel good about.
1. Clean Smart:
Soak your pieces in warm, soapy water for 15–20 minutes. Use a soft toothbrush to gently lift any buildup. Skip the harsh chemicals — they’re not it.
2. Store Solo:
Keep your jewelry in soft pouches or lined boxes. No scratches, no tangles — just clean shine every time.
3. Dodge the Damage:
Lotions, cleaning sprays, chlorine, heat — none of that mixes with gold or diamonds. Take your pieces off before hot tubs, pools, or products.
4. Check the Fit:
Every so often, inspect clasps and prongs. If something feels off, hit up a jeweler for a quick check and professional clean.
5. Know When to Chill:
Take your jewelry off before workouts, yard work, or anything heavy-duty. Protect your shine.
Got a vision? We’ll bring it to life. From personalised pieces to one-of-one statement pieces, we design jewelry that’s all you. Real gold, lab diamonds, no shortcuts — just your story, told in shine. Let’s make something that hits different.
Orders & shipping
Right now, we’re only shipping within the U.S.
Most pieces are made to order, so give us 3–4 weeks to craft your jewelry before it’s ready to ship.
We usually ship UPS 2-day, fully insured with signature required — but if you need a different carrier, let us know and we’ll work with you.
Appreciate your patience while we get your piece right.
We cover UPS 2-Day shipping on every order — fully insured, signature required, no bs.
Need it quicker or want something special? Expedited options are available, but you’ll need to email us at info@wolfegemz.com before you place your order. Fees may apply depending on the service.
No problem — just hit us at info@wolfegemz.com ASAP. We’ll do our best to catch it before it moves too far along.
If your piece is already in production but hasn’t shipped yet, a 25% cancellation fee will apply for full cancellations.
For any changes, additional fees may apply depending on the request and stage of production.
We want you to feel good about every purchase. If something’s off, we’ll do what we can to make it right. Just read the breakdown below based on your order type:
Custom Orders
Custom means built for you — so all custom pieces are final sale.
No returns, no refunds.
You can request one resize or alteration within 30 days of receiving your piece. Approval is at the discretion of Wolfe Gemz.
Made-to-Order
If your item is unworn, unused, and undamaged, you’ve got 30 days to return it.
We’ll issue a full refund minus a 25% restocking fee.
Ready-to-Ship
Same as made-to-order: return within 30 days in unused condition for a full refund minus 25% restocking.
Pre-Owned Pieces
All pre-owned sales are final, unless the item arrives not as described.
Return shipping (if approved) is on you.
Items returned outside the policy — worn, damaged, or late — won’t be refunded. We’ll notify you by email and ask you to cover return shipping to get the item back.
Need Help?
Hit us at info@wolfegemz.com and we’ll guide you through it.
Shoot us an email at info@wolfegemz.com — we’ll get back to you ASAP.
Need something quicker? Slide over to our Contact Us page for more ways to reach out. We’re here to make it easy.